Deaf Access Inc

Policy

BILLING

Invoices for interpreting services rendered will be submitted by Deaf Access, not by the individual interpreter. Payment is due thirty days from the date of invoice.

FEES

Fees vary according to day and time of the assignment. Requests made with less that 24 (business) hours notice are billed at a higher rate. For further information regarding our fee schedule, please contact us at (919) 792-2121

CANCELLATION

If an assignment is canceled with less than 48 (business) hours notice, the customer will reimburse Deaf Access for the entire contracted time of the assignment, including any mileage accrued. As a courtesy to our customers, assignments canceled due to force of nature (i.e., hurricane, snow, etc. will not be billed).

TRAVEL EXPENSES

Mileage and parking fees will be added to the total cost of the assignment. Additionally, travel in excess of 60 miles one way will also be billed at the hourly rate. This is referred to as "portal to portal".

TEAM INTERPRETING

Depending on the nature of the assignment, 2 or more interpreters may be necessary. Deaf Access will work with clients individually to determine if a team interpreter is required.


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